At the end of this course, the learner shall be able to:
- Review current and future staffing/operational challenges of developing/maintaining a robust environmental services program in healthcare today and how infection prevention programs play an integral part in mitigating these challenges
- Deconstruct and redesign work systems through human factors engineering to optimize performance in the environmental services space for measurable improved outcomes and reduced risk from environmental contamination
- Describe the Certified Healthcare Environmental Services Professional (CHESP) certification process and requirements and how implementing a certification program at your facility benefits the organization through retention and self-actualization