Customer Care

We are here to support you every step of the way!

Most Common Questions

  • Do you have any products effective against 2019 Novel Coronavirus (2019-nCoV)?

    Show Answer

    PDI  and offers several EPA-registered surface disinfectant products that have a label claim against a strain of human coronavirus (Strain 229E] [ATCC VR-740]). Sani-Cloth® Prime Germicidal Disposable Wipe, Sani-Prime® Germicidal Spray, Sani-24® Germicidal Spray, Super Sani-Cloth® Germicidal Disposable Wipe, Sani-Cloth® Bleach Germicidal Disposable Wipe, Sani-Cloth® AF3 Germicidal Disposable Wipe.

    Our products qualify for emerging viral pathogen claims per EPA’s Guidance to Registrants: Process for Making Claims Against Emerging Viral Pathogens not on EPA-Registered Disinfectant Labels’ when used in accordance with the appropriate use directions.  Currently, the 2019 Novel Coronavirus has not been available for testing. These products have demonstrated effectiveness against a virus similar to 2019 Novel Coronavirus on hard, nonporous surfaces. Therefore, these products can be used against the 2019 Novel Coronavirus when used in accordance with the directions for use against human coronavirus on hard, nonporous surfaces. Refer to the EPA and CDC websites for more detail.


  • What is the shelf life for Sani-HyPerCide™ Germicidal Spray?

    Show Answer

    The shelf life for Sani-HyPerCide spray is 12 months or 1 year.

  • What is the contact time for Sani-HyPerCide™ Germicidal Spray?

    Show Answer

    The contact time for Sani-HyPerCide spray, against a broad range of microogranisms, is 1 minute. For Clostridium difficile, the contact time is 5 minutes.

  • Is Sani-HyPerCide™ Germicidal Spray a sporicidal formulation?

    Show Answer

    Yes. Sani-HyPerCide spray is the first ready to use Hydrogen Peroxide formula that is effective against Clostridium difficile.

  • What is Continuously Active Disinfection or CAD?

    Show Answer

    Sani-24®  Germicidal Spray can rapidly disinfect 22 microorganism, and provides the ability to utilize Continuously Active Disinfection to prevent key pathogens responsible for ~40% of HAIs from recontaminating or recolonizing on a surface for up to 24 hours or 96 touches.

    These 5 key pathogens are:
    Enterobacter aerogenes
    ● Enterococcus faecalis VRE (Vancomycin resistant enterococcus)
    ● Pseudomonas aeruginosa
    ● Staphylococcus aureus
    ● Staphylococcus aureus ­(Methicillin Resistant) (MRSA)

  • What is the contact time for Sani-24® Germicidal Spray?

    Show Answer

    The contact time for Sani-24 spray is 1 minute for standard disinfection and 5 minutes for Continously Active Disinfection.

  • What is the shelf life for Sani-24® Germicidal Spray?

    Show Answer

    The shelf life for Sani-24 spray is 24 months or 2 years.

  • Are eye wash stations required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized?

    Show Answer

    Eye wash stations are not required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized as intended for surface disinfection. Although these products are classified as eye irritants, there is no OSHA or ANSI regulation that requires an eye wash station for eye irritants and therefore one not needed for these products.  Handling of any chemical product, whether category 1, 2, 3, or 4, include using PPE when required, engineering controls if appropriate, and safe work practice controls to minimize any risk of exposure

  • Is PDI, Inc. a publicly traded company?

    Show Answer

    No. PDI is a privately held, third generation, family-owned company and is therefore, not publicly traded. For more information on the history of PDI, please visit the “About” section of the website. 

  • What is the relationship between PDI, Inc. and Nice-Pak Products, Inc.?

    Show Answer

    PDI is an affiliate of Nice-Pak Products, Inc., global leader in wet wipe products. PDI Healthcare is a division of PDI, Inc., which also includes PDI Contract Manufacturing and Sani-Professional businesses. For more information, visit
    For more information about Nice-Pak, visit
    For more information about Contract Manufacturing, visit
    For more information about Sani-Professional, visit

Talk to a Specialist

Can’t find what you’re looking for? Complete the digital contact form or call us at (800) 999-6423.

Digital Contact Form

Need Help

Confused on how it all works? Here’s the step-by-step guide.