Customer Care

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Most Common Questions

  • Is Sani-HyPerCide™ Germicidal Spray a Sporicidal formulation?

    Show Answer

    Yes. Sani-HyPerCide is the first ready to use Hydrogen Peroxide formula that is effective against Clostridioides difficile.

  • Do you have any products effective against SARS-CoV-2 virus (formerly 2019 Novel Coronavirus)?

    Show Answer

    The CDC updated their recommendations to refer to List N on the EPA website for EPA-registered disinfectants that have qualified under EPA’s emerging viral pathogens program for use against SARS-CoV-2. Per the EPA’s website, “List N includes products that meet the EPA’s criteria for use against SARS-CoV2 , the cause of COVID-19. This list includes products with emerging viral pathogen claims and those with human coronavirus claims.’ The following PDI products (Sani-Cloth® Prime Germicidal Disposable Wipe, Sani-Prime® Germicidal Spray, Sani 24® Germicidal Spray, Sani-HyPerCide™ Germicidal Spray, Sani-HyPerCide™ Germicidal Disposable Wipe, Super Sani-Cloth® Germicidal Disposable Wipe, Sani-Cloth® Bleach Germicidal Disposable Wipe, Sani-Cloth® AF3 Germicidal Disposable Wipe can be found on List N entitled Products with Emerging Viral Pathogens and Human Coronavirus Claims for use against SARS-CoV-2. Learn more:

  • What is the shelf life for Sani-HyPerCide™ Disinfectants?

    Show Answer

    The shelf life for Sani-HyPerCide disinfectants are 12 months or 1 year.

  • What is the contact time for Sani-HyPerCide™ Disinfectants?

    Show Answer

    The contact time for the broad range of microogranisms such as TB, Norovirus, and C. auris is 1 minute. For Clostridioides difficle it is 5 minutes.

  • Are Sani-HyPerCide™ Disinfectants effective against C. diff.?

    Show Answer

    Yes. Sani-HyPerCide disinfectants are a ready-to-use Hydrogen Peroxide formula that is effective against Clostridioides difficle

  • What is Continuously Active Disinfection or CAD?

    Show Answer

    Sani-24®  Germicidal Spray not only has the ability to rapidly disinfect epidemiologically important pathogens, but utilizes Continuously Active Disinfection to prevent key pathogens responsible for ~40% of HAIs from recontaminating or recolonizing on a surface for up to 24 hours.

    CAD is effective against ESKAPE pathogens:
    Acinetobacter baumannii MDR
    Enterobacter aerogenes
    ● Enterobacter aerogenes MDR
    ● Enterococcus faecalis VRE (Vancomycin resistant enterococcus)
    ● New Delhi Metallo-beta-lactamase-1 (NDM-1) producing Klebsiella pneumoniae (CRE – Carbapenem resistant Enterobacteriaceae)

    Pseudomonas aeruginosa
    Staphylococcus aureus
    ● Staphylococcus aureus ­(Methicillin Resistant) (MRSA)


  • What is the contact time for Sani-24® Germicidal Spray?

    Show Answer

    The contact time for Sani-24 spray is 1 minute for standard disinfection and for Continuously Active Disinfection.

  • What is the shelf life for Sani-24® Germicidal Spray?

    Show Answer

    The shelf life for Sani-24 spray is 24 months or 2 years.

  • Are eye wash stations required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized?

    Show Answer

    Eye wash stations are not required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized as intended for surface disinfection. Although these products are classified as eye irritants, there is no OSHA or ANSI regulation that requires an eye wash station for eye irritants and therefore one not needed for these products.  Handling of any chemical product, whether category 1, 2, 3, or 4, include using PPE when required, engineering controls if appropriate, and safe work practice controls to minimize any risk of exposure

  • Is PDI, Inc. a publicly traded company?

    Show Answer

    No. PDI is a privately held, third generation, family-owned company and is therefore, not publicly traded. For more information on the history of PDI, please visit the “About” section of the website. 

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