Customer Care

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Most Common Questions

  • Is Sani-HyPerCide™ Germicidal Spray a sporicidal formulation?

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    Yes. Sani-HyPerCide spray is the first ready to use Hydrogen Peroxide formula that is effective against Clostridium difficile.

  • What is Continuously Active Disinfection or CAD?

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    Sani-24®  Germicidal Spray can rapidly disinfect 22 microorganism, and provides the ability to utilize Continuously Active Disinfection to prevent key pathogens responsible for ~40% of HAIs from recontaminating or recolonizing on a surface for up to 24 hours or 96 touches.

    These 5 key pathogens are:
    Enterobacter aerogenes
    ● Enterococcus faecalis VRE (Vancomycin resistant enterococcus)
    ● Pseudomonas aeruginosa
    ● Staphylococcus aureus
    ● Staphylococcus aureus ­(Methicillin Resistant) (MRSA)

  • What is the contact time for Sani-24® Germicidal Spray?

    Show Answer

    The contact time for Sani-24 spray is 1 minute for standard disinfection and 5 minutes for Continously Active Disinfection.

  • What is the shelf life for Sani-24® Germicidal Spray?

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    The shelf life for Sani-24 spray is 12 months or 1 year.

  • Are eye wash stations required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized?

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    Eye wash stations are not required for areas where Germicidal Disposable Wipes and Germicidal Sprays are utilized as intended for surface disinfection. Although these products are classified as eye irritants, there is no OSHA or ANSI regulation that requires an eye wash station for eye irritants and therefore one not needed for these products.  Handling of any chemical product, whether category 1, 2, 3, or 4, include using PPE when required, engineering controls if appropriate, and safe work practice controls to minimize any risk of exposure

  • Is PDI, Inc. a publicly traded company?

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    No. PDI is a privately held, third generation, family-owned company and is therefore, not publicly traded. For more information on the history of PDI, please visit the “About” section of the website. 

  • What is the relationship between PDI, Inc. and Nice-Pak Products, Inc.?

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    PDI is an affiliate of Nice-Pak Products, Inc., global leader in wet wipe products. PDI Healthcare is a division of PDI, Inc., which also includes PDI Contract Manufacturing and Sani-Professional businesses. For more information, visit
    For more information about Nice-Pak, visit
    For more information about Contract Manufacturing, visit
    For more information about Sani-Professional, visit

  • What year was PDI established?

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    Professional Disposables International, Inc., commonly known as PDI, Inc., was founded in 1977 as the healthcare division of Nice-Pak Products, Inc. and, in 2007, was established as a separate entity. For more information on the history of PDI, please visit the “About” section of the website.

  • Does PDI offer continuing education programs for medical professionals?

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    Yes. PDI’s Clinical Science Liaisons can deliver a variety of continuing education programs onsite and/or via conferencing platforms. To learn more about offerings, please contact your local Clinical Science Liaison via customer care at 1-800-999-6423. 

  • Does PDI distribute outside of the United States?

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    PDI does distribute some products to countries outside of the United States. For more information, please contact Customer Care at 1-800-999-6423.

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