The Role of Quality in Everyday Operations
(NOTE: No CE certificate awarded) At the end of this webinar, the learner will be able to:
- Define the Meaning of Quality
- Define the Evolution of Quality
- Explain why Quality Matters
- Identify Quality Awards and Regulatory Agencies
- Identify Quality Concepts and Activities in Daily Life
- Identify a Variety of Quality Tools to Use in Your Operations
- For Environment of Care, Environmental Services & Healthcare Quality